Troubleshooting Guide: Bluetooth Mouse Not Working – How to Fix It

Introduction

A Bluetooth mouse is a convenient and wireless input device that offers flexibility and freedom of movement for users. However, encountering issues where the Bluetooth mouse is not working can be frustrating and disruptive to productivity. This guide aims to provide comprehensive troubleshooting steps to address common problems with Bluetooth mice.

Whether the mouse fails to connect, experiences intermittent connectivity issues, or stops responding altogether, this guide will help users diagnose and resolve the issue. By following the troubleshooting steps outlined in this guide, users can regain functionality and optimize the performance of their Bluetooth mouse.

From basic checks such as ensuring power and proper pairing to more advanced troubleshooting techniques involving driver updates and interference mitigation, this guide covers a range of potential solutions. By systematically addressing each aspect of the problem, users can identify the root cause and implement effective solutions to restore the functionality of their Bluetooth mouse.

Navigating through the troubleshooting process outlined in this guide, users can resolve issues efficiently and minimize downtime. Whether you’re a novice user or an experienced tech enthusiast, this guide provides the essential information and steps needed to troubleshoot and resolve Bluetooth mouse issues effectively. Let’s get started on diagnosing and fixing your Bluetooth mouse problem.

Initial Checks

Before delving into more complex troubleshooting steps, it’s essential to perform some initial checks to ensure that basic requirements for the Bluetooth mouse are met. These checks can help identify simple issues that may be causing the problem:

1. Power Check:
   • Ensure that the Bluetooth mouse has sufficient power. Replace or recharge batteries if necessary.
   • Confirm that the mouse is turned on. Some models have a power switch or button that needs to be activated.
2. Computer’s Bluetooth Functionality:
   • Verify that the Bluetooth function on your computer is enabled.
   • Check if there are any physical switches or keyboard shortcuts to toggle Bluetooth on or off.
   • In the system settings or control panel, ensure that Bluetooth is enabled and discoverable.
3. Physical Distance and Interference:
   • Ensure that the Bluetooth mouse is within the effective range of the computer. Typically, this range is around 30 feet or 10 meters, but it can vary depending on the device.
   • Minimize potential sources of interference, such as other wireless devices, electronic appliances, or metal objects, which can disrupt Bluetooth connectivity.
4. Mouse Movement and Surface:
   • Test the mouse on different surfaces to ensure that it can track movement accurately. Avoid using reflective or transparent surfaces that may interfere with optical sensors.
   • Clean the mouse sensor and the surface it operates on to remove any dust, dirt, or debris that could impair tracking.
5. Restart Devices:
   • Restart both the Bluetooth mouse and the computer to refresh their connection and settings.
   • Sometimes, a simple restart can resolve temporary glitches or software issues that may be affecting the mouse’s functionality.

By performing these initial checks, you can quickly identify and address common issues that may be causing the Bluetooth mouse not to work. If the problem persists after completing these checks, proceed to more advanced troubleshooting steps to diagnose and resolve the issue further.

Pairing Process

The pairing process establishes a wireless connection between the Bluetooth mouse and your computer. If the mouse is not working, it’s essential to ensure that it is correctly paired. Follow these steps to pair your Bluetooth mouse:

1. Enable Bluetooth on Your Computer:
   • Navigate to the system settings or control panel on your computer.
   • Locate the Bluetooth settings and ensure that Bluetooth is enabled and set to discoverable mode.
2. Put the Mouse in Pairing Mode:
   • Refer to the user manual or documentation provided with your Bluetooth mouse to determine how to enter pairing mode.
   • Typically, this involves pressing and holding a specific button or combination of buttons on the mouse until a light indicator starts flashing, indicating that the mouse is ready to pair.
3. Search for Devices:
   • On your computer, initiate a search for Bluetooth devices.
   • Depending on your operating system, this may involve clicking on a “Search for devices” or “Add a device” button in the Bluetooth settings.
4. Select the Mouse:
   • Once the computer detects the Bluetooth mouse, it should appear in the list of available devices.
   • Click on the name or icon representing the mouse to begin the pairing process.
5. Complete Pairing:
   • Follow any on-screen prompts to confirm the pairing request.
   • If prompted, enter a PIN code or passkey provided by the mouse manufacturer to complete the pairing process.
6. Confirmation and Connection:
   • After successful pairing, the Bluetooth mouse should be listed as a connected device in the Bluetooth settings.
   • Test the mouse by moving it and clicking buttons to ensure that it responds correctly.
7. Driver Installation (if applicable):
   • In some cases, your computer may automatically install drivers for the Bluetooth mouse upon pairing.
   • If drivers are not automatically installed, you may need to download and install them manually from the manufacturer’s website.
8. Additional Configuration (if necessary):
   • Depending on your preferences and operating system, you may need to configure additional settings for the Bluetooth mouse, such as button assignments or sensitivity adjustments.

By following these steps, you can successfully pair your Bluetooth mouse with your computer, allowing you to use it for navigation and input. If the mouse still does not work after pairing, proceed to further troubleshooting steps to diagnose and resolve the issue.

Device Manager Inspection

Checking the Device Manager can provide valuable insights into any potential driver issues or conflicts that may be causing the Bluetooth mouse to malfunction. Here’s how to inspect the Device Manager:

1. Access Device Manager:
   • Press Windows + X keys on your keyboard to open the Power User menu.
   • Select “Device Manager” from the list of options.
2. Navigate to Bluetooth Devices:
   • In the Device Manager window, expand the category labeled “Bluetooth” or “Bluetooth Radios.”
3. Inspect Bluetooth Devices:
   • Look for any entries related to Bluetooth adapters or devices, including your Bluetooth mouse.
   • If you see a yellow exclamation mark (!) next to any device, it indicates a driver issue or conflict.
4. Update or Reinstall Drivers:
   • Right-click on the problematic device and select “Update driver” from the context menu.
   • Follow the on-screen instructions to search for updated drivers automatically or manually install drivers from your computer or manufacturer’s website.
   • Alternatively, you can choose “Uninstall device” to remove the device and its drivers, then restart your computer to automatically reinstall the drivers.
5. Check for Hidden Devices:
   • Click on the “View” menu at the top of the Device Manager window.
   • Select “Show hidden devices” to display any hidden devices, including previously installed Bluetooth devices or drivers.
6. Scan for Hardware Changes:
   • After updating or reinstalling drivers, right-click on any category in the Device Manager window and select “Scan for hardware changes.”
   • This action prompts Windows to scan for any changes in connected hardware and refresh device listings.
7. Verify Bluetooth Adapter Status:
   • Ensure that the Bluetooth adapter is listed without any errors or warnings.
   • Check that the adapter is enabled and functioning properly.
8. Reboot the Computer:
   • After making any changes or updates in Device Manager, restart your computer to apply the changes effectively.

By inspecting the Device Manager and addressing any driver-related issues, you can resolve Bluetooth mouse problems caused by driver conflicts or outdated drivers. If the issue persists, consider further troubleshooting steps or seeking assistance from technical support resources.

Bluetooth Settings

Reviewing the Bluetooth settings on your computer can help identify potential issues affecting the connectivity of your Bluetooth mouse. Here’s how to check and adjust Bluetooth settings:

1. Access Bluetooth Settings:
   • Open the system settings or control panel on your computer.
   • Look for the Bluetooth settings or Bluetooth devices option. Alternatively, you can search for “Bluetooth” in the search bar.
2. Enable Bluetooth:
   • Ensure that Bluetooth is turned on. If it’s currently disabled, toggle the switch to enable Bluetooth functionality.
3. Discoverability:
   • Check if your computer is set to be discoverable to other Bluetooth devices. If not, enable discoverability to allow the Bluetooth mouse to detect and connect to your computer.
4. Pairing Mode:
   • Put your Bluetooth mouse into pairing mode according to the manufacturer’s instructions. This typically involves pressing and holding a pairing button or sequence of buttons until the mouse enters pairing mode.
5. Search for Devices:
   • In the Bluetooth settings menu, initiate a search for available Bluetooth devices. Your computer should detect the Bluetooth mouse if it’s in pairing mode.
6. Pair the Mouse:
   • Once the Bluetooth mouse appears in the list of available devices, select it to initiate the pairing process.
   • Follow any on-screen prompts to complete the pairing process. You may need to enter a pairing code provided by the mouse manufacturer.
7. Verify Connection:
   • After pairing, verify that the Bluetooth mouse appears in the list of paired devices and is listed as connected or paired.
   • Test the mouse to ensure that it’s working correctly.
8. Remove Old Pairings:
   • If you see multiple entries for the Bluetooth mouse or outdated pairings, remove them to avoid confusion and potential conflicts.
   • Select any outdated entries and choose the option to remove or forget the device.
9. Reset Bluetooth Settings:
   • As a troubleshooting step, you can reset the Bluetooth settings on your computer to default. This action may resolve any underlying configuration issues.
   • Look for the option to reset Bluetooth settings or perform a factory reset in the Bluetooth settings menu.
10. Restart Bluetooth Service:
    • Sometimes, restarting the Bluetooth service can help resolve connectivity issues.
    • Open the Services application, locate the Bluetooth service, and restart it.

By reviewing and adjusting Bluetooth settings on your computer, you can ensure that the Bluetooth mouse can connect and function correctly. If the issue persists, consider additional troubleshooting steps or seeking assistance from technical support resources.

Mouse-specific Troubleshooting

When troubleshooting a Bluetooth mouse that isn’t working, it’s important to consider issues specific to the mouse model or brand. Here are some mouse-specific troubleshooting steps to try:

1. Manufacturer’s Instructions:
   • Consult the user manual or documentation provided by the manufacturer for troubleshooting tips specific to your Bluetooth mouse model.
2. Reset the Mouse:
   • Many Bluetooth mice have a reset button or sequence that can help resolve connectivity issues. Refer to the manufacturer’s instructions to perform a reset.
   • Typically, this involves pressing and holding a specific button or combination of buttons for a few seconds until the mouse resets.
3. Check Battery Level:
   • Ensure that the mouse has sufficient battery power. If the battery level is low, replace or recharge the batteries as needed.
   • Some Bluetooth mice may exhibit erratic behavior or connectivity issues when the battery level is low.
4. Update Firmware:
   • Check if there are any firmware updates available for your Bluetooth mouse. Firmware updates can address compatibility issues and improve performance.
   • Visit the manufacturer’s website or use their software utility to check for and install firmware updates.
5. Compatibility with Operating System:
   • Verify that your Bluetooth mouse is compatible with your computer’s operating system. Some mice may require specific drivers or software for full functionality.
   • Check the manufacturer’s website for compatibility information and ensure that you have the latest drivers installed.
6. Interference and Range:
   • Ensure that the mouse is within the effective range of the Bluetooth signal from your computer. Move closer to the computer to see if connectivity improves.
   • Minimize potential sources of interference, such as other wireless devices, electronic appliances, or metal objects, which can disrupt Bluetooth signals.
7. Test on Another Device:
   • Test the Bluetooth mouse on another compatible device, such as a different computer or tablet. This can help determine if the issue is specific to your computer or the mouse itself.
   • If the mouse works on another device, the problem may be related to your computer’s Bluetooth hardware or software configuration.
8. Contact Manufacturer Support:
   • If you’ve exhausted all troubleshooting options and the Bluetooth mouse still isn’t working, consider contacting the manufacturer’s customer support for further assistance.
   • They may be able to provide additional troubleshooting steps or offer a replacement if the mouse is found to be defective.

By following these mouse-specific troubleshooting steps, you can identify and resolve issues that may be affecting the functionality of your Bluetooth mouse. If the problem persists, consider seeking professional assistance or replacing the mouse if it’s found to be faulty.

Interference and Range

Interference and range issues can significantly impact the performance of a Bluetooth mouse. Here’s how to address them:

1. Minimize Interference:
   • Identify and minimize sources of interference that can disrupt Bluetooth signals. Common sources include other wireless devices (such as Wi-Fi routers, cordless phones, and Bluetooth speakers), electronic appliances, and metal objects.
   • Move the Bluetooth mouse and your computer away from sources of interference to reduce signal disruptions.
2. Change Frequencies:
   • Some Bluetooth devices operate on the 2.4 GHz frequency band, which can be crowded with other wireless devices. Consider switching to a Bluetooth mouse that operates on the less congested 5 GHz band, if available.
   • Alternatively, you can try adjusting the channel or frequency settings on your Wi-Fi router to minimize interference with Bluetooth signals.
3. Update Drivers and Firmware:
   • Ensure that your computer’s Bluetooth drivers and firmware are up to date. Manufacturers often release updates to improve signal stability and compatibility with other devices.
   • Check the manufacturer’s website for the latest driver and firmware updates for your Bluetooth hardware.
4. Optimize Placement:
   • Place your computer and Bluetooth mouse in an open area with a clear line of sight to minimize signal obstructions.
   • Avoid placing the mouse and computer behind large objects or inside metal cabinets, which can block or reflect Bluetooth signals.
5. Test Range:
   • Test the range of your Bluetooth mouse by gradually moving it farther away from the computer while maintaining a connection. Note the distance at which the connection becomes unstable or drops.
   • If the range is shorter than expected, consider factors such as signal interference, obstacles, and the Bluetooth version used by your mouse and computer.
6. Use Signal Boosters:
   • Consider using Bluetooth signal boosters or range extenders to enhance the range and stability of your Bluetooth connection.
   • These devices amplify Bluetooth signals, allowing you to use your mouse at greater distances from your computer.
7. Try Different Locations:
   • Experiment with different locations for your computer and Bluetooth mouse to find the optimal setup with minimal interference and maximum range.
   • Keep in mind that environmental factors, such as building materials and layout, can affect Bluetooth signal propagation.

By addressing interference and range issues, you can improve the stability and performance of your Bluetooth mouse, ensuring a smoother and more reliable user experience. If problems persist, consider consulting with technical support or using alternative connectivity solutions, such as wired mice or USB dongles.

Testing on Another Device

Testing your Bluetooth mouse on another device can help determine if the issue is specific to your computer or if the mouse itself is experiencing problems. Here’s how to test the mouse on another device:

1. Identify Another Device:
   • Choose another compatible device to test the Bluetooth mouse with. This could be another computer, laptop, tablet, or smartphone with Bluetooth capabilities.
2. Pair the Mouse:
   • Put your Bluetooth mouse into pairing mode according to the manufacturer’s instructions. This typically involves pressing and holding a pairing button or sequence of buttons until the mouse enters pairing mode.
   • On the second device, navigate to the Bluetooth settings and initiate a search for available devices. Select the Bluetooth mouse from the list of detected devices to pair it.
3. Test Mouse Functionality:
   • Once the Bluetooth mouse is paired with the second device, test its functionality by moving the cursor, clicking buttons, and scrolling (if applicable).
   • Verify that all mouse features work as expected, including sensitivity, responsiveness, and button functions.
4. Observe Connectivity:
   • Pay attention to the stability and reliability of the Bluetooth connection between the mouse and the second device.
   • Move the mouse around and observe if there are any interruptions or delays in cursor movement.
5. Repeat Tests:
   • Perform multiple tests with the Bluetooth mouse on the second device to ensure consistent results.
   • Test the mouse on different surfaces and at varying distances from the device to assess its performance under different conditions.
6. Compare Results:
   • Compare the performance of the Bluetooth mouse on the second device with its performance on your original computer.
   • If the mouse works flawlessly on the second device but exhibits issues on your computer, the problem may be related to your computer’s Bluetooth hardware or software configuration.
7. Troubleshoot Accordingly:
   • If the Bluetooth mouse works well on the second device but still doesn’t function properly on your computer, focus on troubleshooting the Bluetooth connectivity, drivers, or settings on your computer.
   • If the mouse experiences issues on both devices, consider contacting the manufacturer’s customer support for further assistance or repair options.

By testing the Bluetooth mouse on another device, you can determine whether the problem lies with the mouse itself or with your computer’s Bluetooth setup. This information can help guide your troubleshooting efforts and facilitate a quicker resolution to the issue.

Resetting the Mouse

Resetting the Bluetooth mouse can often resolve connectivity issues or other problems. Here’s how to reset a typical Bluetooth mouse:

1. Locate the Reset Button:
   • Check the user manual or the manufacturer’s website to find the location of the reset button on your Bluetooth mouse.
   • The reset button is typically located on the underside of the mouse, but it can vary depending on the model.
2. Press and Hold the Reset Button:
   • Using a small pointed object such as a paperclip or pen tip, press and hold the reset button on the mouse.
   • Hold the button for about 5-10 seconds. You may need to use a bit of force, but be careful not to damage the mouse.
3. Release the Reset Button:
   • After holding the reset button for the specified duration, release it.
   • The mouse may blink or flash to indicate that the reset process has been initiated.
4. Reconnect the Mouse:
   • Put your Bluetooth mouse into pairing mode according to the manufacturer’s instructions.
   • On your computer or other device, navigate to the Bluetooth settings and search for available devices.
   • Select the Bluetooth mouse from the list of detected devices to initiate the pairing process.
5. Complete the Pairing Process:
   • Follow any on-screen prompts to complete the pairing process between the mouse and your device.
   • Once the pairing is successful, test the mouse to ensure that it’s functioning correctly.
6. Test Functionality:
   • Move the mouse cursor, click buttons, and scroll (if applicable) to verify that all functions are working as expected.
   • Test the mouse on different surfaces and at varying distances from the device to assess its performance.
7. Observe Connectivity:
   • Pay attention to the stability and reliability of the Bluetooth connection between the mouse and your device.
   • Move the mouse around and observe if there are any interruptions or delays in cursor movement.
8. Repeat if Necessary:
   • If the issue persists after resetting the mouse once, you may need to repeat the reset process or try additional troubleshooting steps.
   • Consider consulting the manufacturer’s support resources or contacting customer support for further assistance.

By resetting the Bluetooth mouse, you can often resolve minor issues and restore its functionality. If the problem persists after resetting the mouse, further troubleshooting may be necessary to identify and address any underlying issues with the mouse or your computer’s Bluetooth setup.

Advanced Troubleshooting

If basic troubleshooting steps haven’t resolved the issue with your Bluetooth mouse, you may need to perform more advanced troubleshooting. Here are some steps to consider:

1. Check Bluetooth Hardware:
   • Ensure that your computer’s Bluetooth hardware is functioning correctly. You can do this by testing other Bluetooth devices to see if they connect and work properly.
   • If other Bluetooth devices also have issues connecting to your computer, there may be a problem with the Bluetooth hardware or drivers.
2. Update Bluetooth Drivers:
   • Visit the website of your computer’s manufacturer and check for the latest Bluetooth drivers for your specific model.
   • Download and install any available driver updates, then restart your computer to apply the changes.
3. Inspect System Logs:
   • Check system logs for any error messages or warnings related to Bluetooth connectivity. These logs can provide valuable information about what might be causing the issue.
   • Look for entries related to Bluetooth hardware, drivers, or connectivity problems.
4. Try Different USB Port:
   • If you’re using a Bluetooth dongle to add Bluetooth functionality to your computer, try plugging it into a different USB port. Sometimes, USB ports can become faulty and cause connectivity issues.
5. Disable Power Saving Features:
   • Some power-saving features on your computer may interfere with Bluetooth connectivity. Try disabling these features temporarily to see if it improves the performance of your Bluetooth mouse.
   • Look for settings related to USB power management or Bluetooth power saving and turn them off.
6. Update Operating System:
   • Ensure that your operating system is up to date with the latest updates and patches. Sometimes, operating system updates include fixes for Bluetooth-related issues.
   • Check for updates through your computer’s settings or control panel and install any available updates.
7. Factory Reset Your Computer’s Bluetooth Settings:
   • If you’ve exhausted all other troubleshooting options, you may need to reset your computer’s Bluetooth settings to their factory defaults.
   • This will erase all paired devices and settings, so proceed with caution. Look for an option to reset Bluetooth settings in your computer’s settings or control panel.
8. Contact Technical Support:
   • If you’re still unable to resolve the issue after performing advanced troubleshooting steps, consider contacting technical support for further assistance.
   • Provide them with detailed information about the problem you’re experiencing and the steps you’ve already taken to troubleshoot it.

By performing these advanced troubleshooting steps, you can identify and resolve more complex issues with your Bluetooth mouse and computer’s Bluetooth connectivity. If the problem persists, technical support may be able to provide additional guidance and assistance.

Alternative Solutions

If troubleshooting your Bluetooth mouse issues proves unsuccessful, or if you require a temporary workaround, consider these alternative solutions:

1. Use a Wired Mouse:
   • Temporarily switch to a wired USB mouse as an alternative input device. Wired mice do not rely on Bluetooth connectivity and can provide a reliable solution while troubleshooting Bluetooth issues.
2. Bluetooth Dongle:
   • Use a Bluetooth dongle or adapter to add Bluetooth functionality to your computer if it doesn’t have built-in Bluetooth support. This can bypass any potential issues with the computer’s internal Bluetooth hardware.
3. USB Receiver Mouse:
   • Consider using a wireless mouse that comes with a USB receiver instead of relying on Bluetooth connectivity. These mice often use proprietary wireless protocols and can provide a stable connection without Bluetooth interference.
4. Trackpad or Touchscreen:
   • If available, use the trackpad or touchscreen on your laptop or device as an alternative input method. This can be particularly useful if you’re experiencing issues with both a Bluetooth mouse and a wired mouse.
5. Remote Desktop Software:
   • Utilize remote desktop software to control your computer from another device, such as a smartphone or tablet. This allows you to interact with your computer’s desktop without needing a physical mouse connected to it.
6. External Mouse Adapter:
   • Consider using an external mouse adapter that connects to your device’s USB or Lightning port. These adapters allow you to use standard USB or Bluetooth mice with devices that do not natively support them.
7. Try Another Bluetooth Device:
   • Test another Bluetooth device, such as a keyboard or headset, to see if it experiences similar connectivity issues. This can help determine if the problem lies with your computer’s Bluetooth hardware or software.
8. Use Built-in Accessibility Features:
   • Explore the built-in accessibility features of your operating system, such as keyboard shortcuts and voice commands, to navigate and interact with your computer without relying on a mouse.
9. Replace the Bluetooth Mouse:
   • If all else fails and the Bluetooth mouse continues to malfunction, consider replacing it with a new mouse. Ensure compatibility with your computer and choose a reputable brand known for reliable Bluetooth products.

By exploring these alternative solutions, you can work around Bluetooth mouse issues while continuing to use your computer effectively. Keep in mind that these solutions may be temporary and that resolving the underlying Bluetooth issues should remain a priority for long-term convenience and functionality.

FAQS

Why is my Bluetooth mouse not working?

There could be various reasons for a Bluetooth mouse not working, including compatibility issues, low batteries, driver problems, interference, or improper pairing.

How do I troubleshoot my Bluetooth mouse?

Here are some steps to troubleshoot a Bluetooth mouse:

• Ensure Bluetooth is enabled on your device.
• Check mouse and device compatibility.
• Replace or charge the mouse batteries.
• Re-pair the mouse with your device.
• Update Bluetooth drivers and device firmware.
• Restart both the mouse and your device.
• Clear pairing history and remove previous connections.
• Test the mouse on another compatible device.
• Check for wireless interference and stay within Bluetooth range.

What should I do if my Bluetooth mouse doesn’t connect?

If your Bluetooth mouse doesn’t connect, try the following:

• Put the mouse in pairing mode and initiate pairing on your device.
• Make sure your device’s Bluetooth is enabled.
• Ensure the mouse has sufficient battery power.
• Restart both the mouse and your device.
• Check for driver updates and firmware updates.
• Test the mouse on another device to confirm if it’s a device-specific issue.

How can I fix a lagging Bluetooth mouse?

A lagging Bluetooth mouse could be due to factors like interference, low battery, or outdated drivers. Try the following:

• Ensure the mouse has fresh batteries or is charged.
• Reduce potential sources of wireless interference.
• Update Bluetooth drivers and device firmware.
• Check for any background applications consuming resources.

Can I use a Bluetooth mouse on any device?

Bluetooth mice are compatible with devices that support Bluetooth connectivity, such as laptops, desktops, tablets, and smartphones. Ensure your device has Bluetooth capability and is compatible with the mouse.

How do I know if my Bluetooth mouse is in pairing mode?

Refer to your mouse’s manual for instructions on how to put it in pairing mode. Typically, holding down a specific button or combination of buttons for a few seconds will initiate pairing mode, indicated by a blinking LED light.

Can a Bluetooth mouse connect to multiple devices?

Some Bluetooth mice support connecting to multiple devices. Check the mouse’s specifications and manual to see if it offers this feature and how to switch between devices.

Should I seek professional help if my Bluetooth mouse still doesn’t work?

If you’ve tried all troubleshooting steps and your Bluetooth mouse still doesn’t work, consider reaching out to the manufacturer’s technical support or consulting a professional technician for further assistance. They can provide specific guidance based on your situation.

Conclusion:

Bluetooth mouse connectivity issues can often be resolved through a combination of troubleshooting steps. By systematically working through the suggestions above, you can pinpoint the cause of the problem and take the necessary actions to fix it. Remember to consult the manufacturer’s documentation for specific instructions related to your Bluetooth mouse model.